Crest Pro-Health Rinse FAQs

Dr. Robert W. Gerlach Dentist, Clinical Researcher
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Dear Consumers,

Hello! My name is Dr. Robert Gerlach. I am a dentist who also works for Crest and conducts clinical research on Crest Pro-Health Rinse.

Many of you might be visiting our website following recent media reports surrounding Crest Pro-Health Rinse. I want to provide you with important information about this product and help address any concerns you may have.

Crest Pro-Health Rinse is unique because it kills 99% of the germs that cause plaque, gingivitis and bad breath, but in a breakthrough, alcohol-free formula. This means that it doesn’t burn, making it easier to use for 30 seconds twice daily, so your mouth is protected from plaque and gingivitis for 12 hours.

I want to assure you that Crest Pro-Health Rinse is safe and effective: the millions of consumers who use it every day, and the growing number of dentists who recommend it, can attest to that. We perform extensive scientific and safety testing on all of our products and their ingredients before they are marketed, and continue to monitor them once in market. Crest Pro-Health Rinse’s active ingredient has been recognized as safe and effective by an FDA advisory panel, and the label meets current FDA standards.

All mouthwashes that effectively fight plaque and gingivitis have the potential to contribute to temporary brown tooth discoloration, noticed by a very small percentage of individuals. 99.99% of those who have purchased Crest Pro-Health Rinse have not raised this concern. You may have also heard that Crest Pro-Health can contribute to a temporary aftertaste, or change in the taste of food, in some people. Again, 99.99% of people who have purchased this product have not reported this experience. Both tooth discoloration and aftertaste are temporary, not harmful, reversible, and not experienced by the majority of consumers. I encourage you to view the FAQs below.

Thank you for visiting our website. We value our consumers and want to ensure you receive important information about our products from us. Thanks for using Crest!

Sincerely,
Dr. Robert W. Gerlach
Dentist, Clinical Researcher


Dr. J. Leslie Winston,
Dentist, Periodontist
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Hello my name is Dr. Leslie Winston and I am a Dentist and Periodontist for Crest Pro-Health Rinse. Looking for more information about Crest Pro-Health Rinse? You can find answers to many common questions here.

For questions not answered here, please call Crest Consumer Relations at 1-866-695-1856 for Crest Pro-Health Rinse.

Crest Pro-Health Rinse
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About Crest Pro-Health Rinse
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Crest Pro-Health Rinse FAQs
  1. What is Crest Pro-Health Rinse?
  2. Who can use it?
  3. How does Crest Pro-Health Rinse work?
  4. Why is it important to use a mouthwash that protects against gingivitis?
  5. How long should I use Crest Pro-Health Rinse?
  6. Do I still have to floss my teeth?
  7. Does Crest Pro-Health Rinse stain teeth blue?
  8. Does Crest Pro-Health Rinse stain teeth brown?
  9. Why doesn't the Crest Pro-Health Rinse label contain a stain warning?
  10. Does Crest Pro-Health Rinse cause taste loss?
  11. Why does the Crest Pro-Health Rinse label not contain a taste impairment warning?
  12. How does Crest Pro-Health Rinse compare to the leading anti-plaque, anti-gingivitis mouthwash?
  13. How does Crest Pro-Health Rinse compare to Scope?
  14. What sort of testing has P&G performed on Crest Pro-Health Rinse?
  15. What should I do if I am dissatisfied with this product?
  16. What is this product made of?
  17. Are there any other products that use Cetylpyridinium Chloride (CPC) in the market?
  18. Does Crest Pro-Health Rinse contain alcohol?
  19. Is alcohol needed in mouthwash to kill germs?
  1. What is Crest Pro-Health Rinse?
    Crest Pro-Health Rinse is an anti-gingivitis/anti-plaque mouthwash formulated to kill germs that cause plaque, gingivitis and bad breath without the burn of alcohol.

    Crest Pro-Health Rinse is the second largest-selling brand of mouthwash on the market, and it has a high percentage of repeat consumers.
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  3. Who can use it?
    While adults and children 6 years and older can use Crest Pro-Health Rinse, we suggest supervision for children 6-12 years old. If multiple people use the same bottle, pour the mouthwash into a cup rather than sharing the cap.

    Because Crest Pro-Health Rinse does not contain alcohol, it is ideal for the millions of people who may want to avoid alcohol-based products (children [or households with children]; elderly; diabetics; pregnant women; anyone taking certain prescription medication [e.g. blood pressure, cholesterol, antidepressants, etc.]; people with religious considerations; cancer patients; recovering alcoholics; etc.), but who want to enjoy the health benefits of rinse.
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  5. How does Crest Pro-Health Rinse work?
    Crest Pro-Health Rinse kills 99% of germs that cause plaque, gingivitis and bad breath, all without the burn of alcohol.
    • Crest Pro-Health Rinse contains a clinically proven germ-killing agent, known as CPC, which is attracted to germs in your mouth.
    • CPC interacts with the germs and kills them, effectively fighting plague, gingivitis and bad breath for 12 hours.
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  7. Why is it important to use a mouthwash that protects against gingivitis?
    Gingivitis is an early stage of gum disease. It is an inflammation of the gum tissues surrounding the teeth. If left untreated, gingivitis can progress to periodontitis, which can be a major cause of teeth loss in adults. While gingivitis is a milder and reversible form of gum disease, it may lead to more serious, destructive forms if left untreated.

    The key to preventing gingivitis is removing plaque, and that starts with good brushing habits, and rinsing thoroughly after brushing with mouthwash that effectively fights plaque and gingivitis, like Crest Pro-Health Rinse. It contains a clinically proven germ-killing agent, cetylpyridinium chloride (CPC), that's attracted to bacteria in your mouth, making it effective at fighting plaque, gingivitis and bad breath.
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  9. How long should I use Crest Pro-Health Rinse?
    It is recommended that you use 20mL of Crest Pro-Health Rinse twice daily, 30 seconds each use, for the product to provide all the benefits indicated.
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  11. Do I still have to floss my teeth?
    Yes! Mouthwash is not intended to replace flossing. While Crest Pro-Health Rinse reduces plaque in the places you may miss while brushing, you should continue to use floss, like Crest Glide®, in your oral care regimen.
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  13. Does Crest Pro-Health Rinse stain teeth blue?
    Crest Pro-Health Rinse Refreshing Clean Mint flavor contains a blue dye.
    • The dye is safe, will not permanently stain your teeth or tongue, and should wash away with normal eating and drinking.
    • However, you might want to try Crest Pro-Health Rinse Cool Wintergreen flavor, or Crest Pro-Health Night Rinse, neither of which contain blue dye.

    Some consumers may notice blue specks in their sink after spitting out Crest Pro-Health Rinse Refreshing Clean Mint Flavor.
    • The blue dye in the mouthwash can bind to germs in your mouth, making them more visible when you spit into the sink.
    • Some consumers find that running water in the sink before spitting out the rinse helps prevent the blue specks from sticking.
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  15. Does Crest Pro-Health Rinse stain teeth brown?
    Like all mouthwashes that effectively fight plaque and gingivitis, Crest Pro-Health Rinse can contribute to temporary, surface-level brown tooth discoloration, which is reported by a small percentage of individuals.
    • Tooth discoloration could actually be one indication, in some people, that the product is working: after the rinse kills germs in your mouth, the dead germs can collect on the tooth surface and create the appearance of a brown stain.
    • Tooth discoloration could be exaggerated by many other factors, such as existing tartar on teeth, consumption of colored beverages like coffee, tea and/or red wine, or tobacco use.
    • Brown tooth discoloration from use of mouthwashes that effectively fight plaque and gingivitis is not harmful. It is reversible - and largely preventable - through options like brushing with a power toothbrush and tartar-control/whitening toothpaste, flossing, and visiting the dentist regularly.

    For questions not answered here, please call Crest Consumer Relations at 1-866-695-1856 for Crest Pro-Health Rinse

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  17. Why doesn't the Crest Pro-Health Rinse label contain a stain warning?
    The active ingredient in Crest Pro-Health Rinse has been recognized as safe and effective by an FDA advisory panel. The label meets current FDA standards.

    Some other mouthwashes that effectively fight plaque and gingivitis, and have the potential to contribute to temporary brown tooth discoloration, have been on the market for years, and do not carry a stain label.

    Crest Pro-Health Rinse’s product label does instruct users to “use [the rinse] after your normal brushing and flossing routine.”
    • Brown tooth discoloration from use of mouthwashes that effectively fight plaque and gingivitis is not harmful. It is reversible - and largely preventable - through options like brushing with a power toothbrush and tartar-control/whitening toothpaste, flossing, and visiting the dentist regularly.
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  19. Does Crest Pro-Health Rinse cause taste loss?
    Crest Pro-Health Rinse does not cause permanent taste alteration.
    • Oral care products containing active ingredient CPC may cause a temporary aftertaste, or temporary change in the taste of food, in a small percentage of people.
    • CPC stays in the mouth for long periods of time, which allows the rinse to provide its 12-hour benefit.
    • Aftertaste/change in the taste of food typically goes away shortly after product use is stopped.
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  21. Why does the Crest Pro-Health Rinse label not contain a taste impairment warning?
    The active ingredient in Crest Pro-Health Rinse has been recognized as safe and effective by an FDA advisory panel. The label meets current FDA standards.

    The temporary aftertaste, or change in the taste of food, that a small percentage of consumers might experience, typically goes away shortly after product use is stopped
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  23. How does Crest Pro-Health Rinse compare to the leading anti-plaque, anti-gingivitis mouthwash?
    Both Crest Pro-Health Rinse and the leading anti-plaque, anti-gingivitis mouthwash are formulated to fight germs that cause plaque, gingivitis, and bad breath.

    But, Crest Pro-Health’s unique formula does not contain alcohol.
    • This means that the product does not burn, making it easier to use for the recommended 30 seconds twice daily. If the product is not used for the full 30 seconds, users will not realize the full health benefit.
    • Alcohol - at high concentrations - has been reported to contribute to dry mouth, which can worsen bad breath and the growth of more germs.
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  25. How does Crest Pro-Health Rinse compare to Scope?
    Scope is a mouthwash that is formulated to kill bad breath germs, providing minty-fresh breath.

    Crest Pro-Health Rinse provides important health benefits that many ordinary mouthwashes do not.
    • It kills 99% of germs that cause plaque and gingivitis, as well as those that cause bad breath, all without the burn of alcohol.
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  27. What sort of testing has P&G performed on Crest Pro-Health Rinse?
    We conducted comprehensive studies on Crest Pro-Health Rinse to prove its safety and effectiveness. Information on our clinical and technical data is available on our professional website, www.dentalcare.com.

    In these studies, the level of temporary, surface-level tooth discoloration found was similar to that of other mouthwashes that effectively fight plaque and gingivitis
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  29. What should I do if I am dissatisfied with this product?
    As a company, P&G stands behind all of our products. But, if consumers are unhappy with a product, we take these concerns very seriously and address each individually. We also have a team of nurses prepared to answer consumers' health questions related to our products. Please call our toll-free information line at 1-800-285-9139 if you are dissatisfied with Crest Pro-Health Rinse.
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  31. What is the product made of?
    The active ingredient in Crest Pro-Health Rinse's formula is 0.07% Cetylpyridinium chloride (CPC). The active ingredient in Crest Pro-Health Rinse has been recognized as safe and effective by an FDA advisory panel. The label meets current FDA standards.

    The formula's inactive ingredients may include, but are not limited to, water, glycerin, flavor, poloxamer 407, sodium saccharin, methyl paraben, propyl paraben, propolyne glycol, blue 1, yellow 6, and green 3.

    The bottle is made of polyethylene terephthalate (PET) and the cap is made of polypropylene.
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  33. Are there any other products that use Cetylpyridinium Chloride (CPC) in the market?
    Yes, however, not all of the products are formulated to kill plaque and gingivitis germs.
    • Crest Pro-Health Rinse's innovative formula allows CPC to be available for killing plaque and gingivitis germs, as opposed to binding with other inactive ingredients in the formula.
    • The active ingredient in Crest Pro-Health Rinse has been recognized as safe and effective by an FDA advisory panel.
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  35. Does Crest Pro-Health Rinse contain alcohol?
    No, Crest Pro-Health Rinse is alcohol free.
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  37. Is alcohol needed in mouthwash to kill germs?
    No.
    • In alcohol-containing mouthwashes, alcohol is not even the active ingredient; it is simply required to stabilize the formula.
    • Alcohol - at high concentrations - has been reported to contribute to dry mouth, which can worsen bad breath and the growth of more germs.

    Crest Pro-Health Rinse's alcohol-free formula is a win for millions of consumers who may want to avoid alcohol-based products, but who want to enjoy the health benefits of mouthwash (children, or households with children), elderly, diabetics, pregnant women, anyone taking certain prescription medication (e.g. blood pressure/cholesterol lowering/antidepressants/etc.), people with religious considerations, cancer patients, recovering alcoholics, etc.)
    • The no-alcohol formula also means that the product does not burn, making it easier to use for the recommended 30 seconds twice daily.
    • If the product is not used for the full 30 seconds, users will not realize the full benefit.
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